Poor telehealth experience has consequences
For millions who cannot access in-person healthcare, telehealth services are not a luxury. A poor telehealth experience can result in an incorrect diagnosis, misunderstandings, poor patient care and low adoption. Are healthcare organizations willing to risk these consequences by allowing their patients to have poor telehealth visits? Join Belinda Batdorf, co-founder of HubbleIQ, as we discuss how healthcare organizations can proactively anticipate and avoid technical challenges that negatively impact patients’ experience with telehealth.
You’ll learn more about:
The consequences of poor telehealth visits, including risk and liability, negative patient and clinician experiences and increased IT team workload
The digital health of your organization’s telehealth application
Critical elements for a successful telehealth visit, including understanding remote patients’ internet connectivity, applications and consumer device
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